Jeremy A. was an incredibly well-versed and articulated Loan Officer. He provided me with any insight I needed for my needs AND wants. Thank you very much VU for making my homeownership dream come true!
Evan was great! I called him on a Sunday with a request for a pre approval and he had it to me with an hour! ON A SUNDAY!! From the start, he accessed by particular need and guided me to the best loan, with the lowest costs available.He provided updates throughout the quick approval process! Highly recommend his team of loan professionals at Veterans United!
Amazing people. Always answering questions and always being professional
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Easy process, good communication from the team.
I work graveyard shift so I don’t wake up till 3-4pm the team has been very helpful and patient with me making everything easy and smooth while I’m like half asleep trying to configure what there sending me!! Thank you so much to Kim A. And her team!
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Everyone on the team were very helpful helping me throw the systems.
Corey was great to work with. He was thorough and straight forward at every turn.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Jake Mkay was amazing!! Give him a raise!!!
My experience with veterans united has been a very productive and successful awesome experience i can't say enough about the dream come true home ownership status thank you Billy Jonathan and Dk it all started with lupe such an awesome lady couldn't have done it without these team players my sincerest thanks gratitude and forever grateful to the whole team for making my dream come true Thanks a mil and may God keep and bless each and every one of you all ... always .. Daniel Rangel.
Best experience (4th time buying a house).....the team moved like a well trained military unit. I sincerely appreciate the professionalism, competence and level of integrity exemplified by each team member I worked with in this process. Also impressed with the diversity of the team and how well they worked with each other. I really don't have the words to express my gratitude as I have had many issues in the past with professionals in the home buying process....Big Thank you to Blake and Katie sincerely appreciate all of there efforts and patience in answering my many questions.
I had a real great experience with Veterans United they assisted me with the purchase of a home in a little over a month time we were closing my team helped me all the way till the end I was very impressed with them, and strongly recommend them.
Disgusted by how everything ended up at the end. Ive explained myself.
Response from Veterans United
Hi Manuel,
I’m really sorry to hear how everything ended and how strongly you’re feeling about it. That’s not the experience I want anyone to walk away with.
If you’re open to it, I’d appreciate the chance to talk through what happened and review your concerns personally. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if contacted after hours.
Sincerely,
Claire S., Client Relations Manager
The process was very easy. Definitely easier than what I was expecting. They work with you every part of the process, so you know what to except.
I gave it a 9 because when I became eligible for the IRRRL, Veterans United didn’t contact me until another company requested my loan balance. That’s when they were willing to match their offer.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
Josh J. and the team were all amazing. They made getting the home so easy and quick. Josh was always available for questions and quick with answers.
Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.
