As the nation’s leading VA lender, Veterans United Home Loans is passionate about providing accurate, transparent and reliable information to guide readers on their homebuying journey. While we specialize in VA loans, we also offer services for other loan types to support a wide range of homebuyers.
Whether you’re a first-time buyer, a seasoned homeowner or navigating the unique challenges of military life, our editorial team is here to help with expert guidance tailored to your needs.
Key Principles
Accuracy and Fact-Checking
Delivering reliable information is at the heart of what we do. Our mortgage experts stay on top of industry trends, regulatory changes and market conditions to ensure our articles provide the most up-to-date insights. We aim to give readers the tools and knowledge needed to make confident homebuying and selling decisions.
Every piece of content is reviewed by VA mortgage professionals and our in-house legal team to ensure it’s accurate and relevant. We follow a style guide inspired by the Associated Press Stylebook, prioritizing clarity, practicality and high-quality sourcing to create content that truly resonates with our readers.
Transparency and Independence
Building trust with our readers is a priority. We openly share our editorial process and how we create content designed to help homebuyers succeed. Veterans United Home Loans adheres to strict guidelines within our content creation process to ensure our information remains impartial and trustworthy.
Our recommendations and insights are crafted with one goal: helping Veterans and active-duty service members achieve their dreams of homeownership. Advertisers and business partners have no influence over our content, so our advice is unbiased and keeps the reader’s best interests in mind.
Understanding and Accessibility
We’re honored to serve a broad audience and understand that every homebuying journey is unique. Whether you’re a disabled Veteran, an active duty service member, a military spouse or part of another subgroup within the military community, we’re dedicated to meeting your specific needs.
We’re committed to accessibility for all readers. Our content uses clear language, visual aids, meaningful link text, transcripts in multimedia and alternative text. These efforts make complex mortgage topics easier to understand and empower our readers to make well-informed decisions.
We use standards from the Web Content Accessibility Guidelines (WCAG) to help understand and implement accessibility. We also use a third-party auditing service to monitor our web accessibility regularly. To learn more about our efforts to improve accessibility, see our accessibility page.
Storytelling and First-Hand Experience
We believe that real stories have the power to inspire and connect. Our content incorporates the authoritative voices in the industry and the experiences of Veterans who have used this hard-earned benefit. From expert mortgage advice about interest rates to overcoming challenges during the VA appraisal, these stories bring practical insights to life.
By sharing these journeys, we aim to create a sense of community and provide relatable, actionable advice. Don’t just believe us — see what mortgage experts and real homebuyers have to say, too.
Feedback and Continuous Improvement
Our readers’ feedback matters to us. We’re always listening and striving to make our content better, more relevant and easier to understand. Our team carefully reviews suggestions and incorporates necessary changes to ensure our guidance meets our audience’s needs.
If you notice any inaccuracies in our content or have any suggestions for our editorial team, please send them to editorial@vu.com.
Every article includes an “updated on” date so you know when it was last reviewed or modified. Updates may include correcting minor inaccuracies, adding new information or refining the content to better serve our audience. We’ve also started implementing an “article update history” timeline to highlight major changes and keep you informed about content evolution.
Veterans United proudly serves those who have served our country. With a commitment to accuracy, transparency and education, we’re here to empower our readers to make informed decisions about their home financing options.
