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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
209,274 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 209,274 Army service member reviews

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5 out of 5 Stars

Great people and great work. I couldn't be happier in my new home. A big thank you to Katie, Justin and the team.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

I think they we're nice and courtious ,and did a wonderful job.No problem here.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Ryan, Dawn, and their entire team were great. Phone calls, texts, and emails. Great communication and always timely response. Top tier and highly recommend. Thank you guys and God Bless each of you. (The Mezieres)

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

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Experience first-hand why 354,796 homeowners give us a perfect score!

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5 out of 5 Stars

Every one was using their heart to help me find a home.Thank you so much 😊🤗

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars

The experience was smooth as it could be. I was kept up to date every step of the way

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Jordan responded promptly and was a down to earth dude

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

Ready to see for yourself?

Experience first-hand why 354,796 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars

Is 11 an option?!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Everything from helping me improve my credit to closing on our home. Veterans United has been fantastic!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

tanya is amazing works fast and responds quickly!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars

This was the second home I've purchased through VU, and they excelled both times. Nick, Nico, and Maria were professional, well informed, and helped us navigate the process with zero stress. I will call them again if I buy another home.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

1.5 out of 5 Stars

My loan team was courteous but they lacked attention to detail with my closing resulting in a very tense 24 hours prior to my closing. They failed to read my initial contract and instead of me receiving 2400 back at closing I ended up having to pay 1600 which my team then credited my loan so that at closing I did not have to pay that amount which could have been avoided if they were meticulous looking though the initial builder contract and all of the addendum included with the contract. Jeremy in particular seemed to always be out of sorts. They had the wrong realtor information for most of the process when my realtors information was on my contract as well. He sent incorrect information through email as well and stated it was just a template and didnt mean to send it to me. I just felt his professionalism was lacking and then at the last hour it came back to bite me in the rear. I wished they read all the documents and went through them with a fine tooth comb before making false promises and guarantees then less than 24 hours before closing then catching a mistake that should have been caught on the first day.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

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