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Hinesville, GA Reviews

Hinesville, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
708 reviews
543 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 708 Army service member reviews

5 out of 5 Stars

♾️/10 Experience! ⭐⭐⭐⭐⭐I honestly can't thank Melissa and her entire team enough for everything they did for us!My husband and I recently purchased our home, and we couldn't have asked for a better team to work with. Buying a house while preparing for a military PCS was already stressful enough, but Melissa and her team made the whole process so much easier.One thing I really appreciated was their patience and communication. I had A LOT of questions throughout the process, and Melissa never made me feel like I was asking too much. She always took the time to explain things, kept us updated, and made sure we understood everything before moving forward.What stood out to me the most was how much they genuinely cared. We never felt like we were just another client. Even with everything going on, they made sure we were taken care of.Melissa, thank you so much for your patience, honesty, and all the hard work you and your team put into helping our family purchase our home. We truly appreciate everyone who worked behind the scenes to make this happen!♾️/10, hands down! We are beyond grateful for Melissa and her entire team! And just so you know, Melissa, your name and your team's reputation are making their way all the way to California! 😂 We're definitely spreading the word because good people and great service deserve to be recognized. Don't be surprised if you start getting calls from the West Coast! ❤️

5 out of 5 Stars
5 out of 5 Stars

Veterans United was fantastic. It comes down to the team and this company hires great people that care. I couldnt have asked for a better experience. They even sent a package after we moved in for my family (items I mentioned our child enjoyed and even small things for our animal famil members).

4 out of 5 Stars
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Photo submission from Melodie S.

Veterans United made it possible for me to become a home owner

5 out of 5 Stars

Tim and his team were super easy to work with. They were very knowledgeable and provided expert and timely assistance.

5 out of 5 Stars

Melissa Velasquez is a rabid animal of a loan officer in the best possible way. Extremely involved, informative and responsive, and clearly invested in the positive outcome of my loan and buying experience. I would recommend VU to anyone based on her performance alone.

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5 out of 5 Stars

The team is great and has experienced people who will lead you in the right direction. Every team member is positive and proactive in answering questions. No matter what is going on through the process, they help you to understand when you may not understand. They are confident in every ability in them to make sure you remain confident at all times.

5 out of 5 Stars

This is my third time using Veterans United. Shawn Workman and the whole team was great. I would definitely use Veteran’s United if I choose to refinance in the future.

5 out of 5 Stars
3.5 out of 5 Stars

Communication could've been better

5 out of 5 Stars
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Photo submission from Clayton S.

We love our new home. Thank you Veterans United for everything!

5 out of 5 Stars
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Experience first-hand why 814 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

T.S. was incredibly knowledgeable and displayed excellent communication skills.

5 out of 5 Stars
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5 out of 5 Stars

Tim and his team were incredibly accommodating throughout the entire process. Where other loan officers were evasive or unresponsive, Tim and his team were prompt, clear, and consistent every step of the way.He was extremely patient, took the time to explain everything in detail, and never hesitated to answer my many (many!) questions. I truly felt supported and confident knowing they were in my corner.Even when other loan companies offered more money, they simply could not deliver the same level of service or close the file. Tim and his team were solution-oriented, and got the job done efficiently.And to top it off—they closed my file in just two weeks!I am beyond grateful for their service and highly recommend Tim and his team to anyone looking for a responsive, knowledgeable, and results-driven lender.

5 out of 5 Stars
Photo submission from Thomas A.

If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!

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