♾️/10 Experience! ⭐⭐⭐⭐⭐I honestly can't thank Melissa and her entire team enough for everything they did for us!My husband and I recently purchased our home, and we couldn't have asked for a better team to work with. Buying a house while preparing for a military PCS was already stressful enough, but Melissa and her team made the whole process so much easier.One thing I really appreciated was their patience and communication. I had A LOT of questions throughout the process, and Melissa never made me feel like I was asking too much. She always took the time to explain things, kept us updated, and made sure we understood everything before moving forward.What stood out to me the most was how much they genuinely cared. We never felt like we were just another client. Even with everything going on, they made sure we were taken care of.Melissa, thank you so much for your patience, honesty, and all the hard work you and your team put into helping our family purchase our home. We truly appreciate everyone who worked behind the scenes to make this happen!♾️/10, hands down! We are beyond grateful for Melissa and her entire team! And just so you know, Melissa, your name and your team's reputation are making their way all the way to California! 😂 We're definitely spreading the word because good people and great service deserve to be recognized. Don't be surprised if you start getting calls from the West Coast! ❤️
Melissa was amazing! She had plenty of patience with us. I went through a health scare during this process over the past 9 months and she was very empathetic and understanding. She also took most of the weight off of me, so I wasn’t too overwhelmed. Karie was also a great support to her through the underwriting process at the end. I had a great overall experience with Veterans United and have recommended them to my adult children as well!The only thing I would change about Veteran’s United is that if you send a homeowner a gift that is specific to their race of being Hispanic, you should ask which “culture” they are. We all eat different foods. and speak different dialects of Spanish as well. We received tacos as our gift, which we appreciate but we are not Mexican. I am Puerto Rican, Black & Italian. My husband is black and white. So we really don’t eat tacos, honestly. So you’re screening process should be a little more thorough. None of this had to do with Melissa or Karie, they were great! I think it’s because you’re screening process says Hispanic on the application, and it was based on an assumption that we all eat the same things when we don’t. Just “food for thought”.Thank you and we appreciate you giving us this opportunity!
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The team is great and has experienced people who will lead you in the right direction. Every team member is positive and proactive in answering questions. No matter what is going on through the process, they help you to understand when you may not understand. They are confident in every ability in them to make sure you remain confident at all times.
Melissa was absolutely amazing, and we will be forever grateful to her and the entire Veterans United family for everything you did to help us achieve our dream of owning our beautiful new home. We truly love our home and could not have made this journey without your guidance, support, and dedication.We will gladly recommend Melissa and Veterans United to anyone looking to purchase a home. Thank you all so much for your hard work, kindness, and commitment throughout the process. We are sincerely grateful! 🏡❤️
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If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
