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Hinesville, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
982 reviews
651 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 982 unfiltered reviews

5 out of 5 Stars

Melissa Velasquez is a rabid animal of a loan officer in the best possible way. Extremely involved, informative and responsive, and clearly invested in the positive outcome of my loan and buying experience. I would recommend VU to anyone based on her performance alone.

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Photo submission from Melodie S.

Veterans United made it possible for me to become a home owner

5 out of 5 Stars

The team is great and has experienced people who will lead you in the right direction. Every team member is positive and proactive in answering questions. No matter what is going on through the process, they help you to understand when you may not understand. They are confident in every ability in them to make sure you remain confident at all times.

5 out of 5 Stars

This is my third time using Veterans United. Shawn Workman and the whole team was great. I would definitely use Veteran’s United if I choose to refinance in the future.

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3.5 out of 5 Stars

Communication could've been better

5 out of 5 Stars

Melissa was absolutely amazing, and we will be forever grateful to her and the entire Veterans United family for everything you did to help us achieve our dream of owning our beautiful new home. We truly love our home and could not have made this journey without your guidance, support, and dedication.We will gladly recommend Melissa and Veterans United to anyone looking to purchase a home. Thank you all so much for your hard work, kindness, and commitment throughout the process. We are sincerely grateful! 🏡❤️

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Photo submission from Clayton S.

We love our new home. Thank you Veterans United for everything!

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T.S. was incredibly knowledgeable and displayed excellent communication skills.

5 out of 5 Stars

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Experience first-hand why 807 homeowners give us a perfect score!

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5 out of 5 Stars
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5 out of 5 Stars

Tim and his team were incredibly accommodating throughout the entire process. Where other loan officers were evasive or unresponsive, Tim and his team were prompt, clear, and consistent every step of the way.He was extremely patient, took the time to explain everything in detail, and never hesitated to answer my many (many!) questions. I truly felt supported and confident knowing they were in my corner.Even when other loan companies offered more money, they simply could not deliver the same level of service or close the file. Tim and his team were solution-oriented, and got the job done efficiently.And to top it off—they closed my file in just two weeks!I am beyond grateful for their service and highly recommend Tim and his team to anyone looking for a responsive, knowledgeable, and results-driven lender.

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Photo submission from Thomas A.

If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!

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5 out of 5 Stars

Always a pleasure working with Shawn and his team. VU always makes the move much smoother when we all know how hectic it can be. Would absolutely recommend.

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