Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Overall great service and communication, no regrets at all working with Veterans United as the lenders to our new home.
Tim did an outstanding job helping me with my home purchase. He was very professional and made the whole process alot easier than it could have been. I will definitely use Veterans United for my next home purchase!
The whole team are amazing
The customer service feels catered to your specific needs. We appreciate the service we received top notch!!
TIM AND JANICE WHERE AMAZING!
My experience was great. I was nervous at first. But my expectations were exceeded. The process went smoothly
Staff was always accessible and helpful
My only suggestion would be to make better arrangements around holidays to help buyer’s and seller’s to accomplish tasks for the various time sensitive documents needed to complete the closing. Example: appraisal, inspections, docusign documents, etc... Overall, Veterans United provides a wonderful experience the only downfall was Christmas and the New Years Holidays getting in the way, do to vacations.
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Everyone was very patient and professional I really appreciate all of them. Thanks so much
Easy access to see everything involved in the process. Easy to understand "To-Do" list.
Tim Spears was very professional and upfront with the Veterans United Loan process which ultimately lead to us choosing them over another loan company. We felt no obligation or pressure during the whole process in turn allowing us to make an educated decision on what we were going to do.
The team i worked with being Shawn Workman and Tim Spears were professional and down to earth. Home buying is a process that will test you, and i am an honery old vet, so i know my salty mouth can rub you, but we got threw the process without incident, i would recommend them to my mother, so they are good!
Tim and Janice did an awesome job. They made me feel welcome, they appreciated my service. Most of all they were understanding.Jaime reassurance guided me through process also
The entire staff and proces was a pleasure to experience. The professionalism, and competence of the staff was comforting and also reassuring. Mr. Shawn Workman and his staff deserve a BravoZulu for all their tireless efforts and support of their clirnt during this entire ordeal.
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Experience first-hand why 809 homeowners give us a perfect score!
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The experience was very easy, fast, and painless for this being our first time buying a home.
