Working with Rob was easy in 2020 to purchase our home and again to do a refinance in 2026 to use some equity to do multiple things. The process was fast. Questions were answered promptly. Rob even called to go over what our financial goal was prior to starting the process. That is top notch customer service.
Super helpful and the text messages helped out a lot especially with me being at work and hardly ever able to answer. Just a huge help.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Ashlyn Cupp was very helpful and quick to respond when I had questions.
We had a great experience working with Veterans United during our home purchase. The entire process went very smoothly from start to finish, and the team was professional, responsive, and helpful every step of the way. They made the VA loan process easy to understand and kept everything moving efficiently. We’re very happy with our experience and would definitely recommend Veterans United to other veterans and homebuyers.
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Jerry is amazing he is very professional and would work with him anytime and will recommend him and Veterans United to everyone thank you for such an awesome experience
Knowledgable Guiding inviting personnel, helpful. Overall completely professional.
Rich Pauls was excellent. This is the second home that he helped me purchase.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Jordan and Kelli and everyone else involved was amazing! They talked us through the entire process and made sure we got the best apr locked in. They were the best team and when it’s time we will use Veterans United again. Thank you!
Beyond understanding of our family's needs and worked extremely hard to get us into our new home in a timely manner. Second time we've used VU and if we are to buy another house we would use them again. Amazing work from everyone at VU.
The service I got from Veterans United was awesome. Thanks Todd and Ben for all your assistance.
Wish i never went with the VA.even the agent from Beezer homes who built my home said this was the worst people they dealt with.
Outstanding service from exploration to closing! This is my second mortgage loan with VU; I look forward to doing business with VU again in the future. Both Allie and Bryan provided outstanding service.
Michael and his team did absolutely amazing. This is my third home buying process with Michael Pitts and every time he does absolutely amazing. If we buy another home and he’s still there we’ll use him again.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
This has been best experience we've had. Everyone was so nice and so helpful to get us through the process smoothly.
Wonderful group of people. Zach and Rachael were great.
Smoothest process I’ve ever seen. Great work!
Eventhough this was our first time dealing with Veterans United, they made us feel like we were VETERANS! 😉 The whole team truly made it feel easy and stress free. We're so glad we chose Veterans United and we recommend them without hesitation. Thanks guys !
Fantastic experience! What mattered most to my wife and I was having a team of professionals to help us through the homebuying process. We were impressed for the most part. I felt that the process went as fast as we wanted it to go and at no time did I feel like "the ball had been dropped" as there was always someone on the team to answer questions and/or to hold others accountable.
From first contact to closing was
