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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,970 reviews
668 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,970 unfiltered reviews

Starting on Page 130 of 15,066. Return to Page 1

4.5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

The entire team was outstanding. Ellis was extremely helpful and knowledgeable. Katie was a true MVP making sure everything was seamless and smooth through the entire process. Amazing Team!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

The entire team was just amazing. They kept me informed every step of the way. Alan, David and Briana are amazing folks.Keisha Thompson

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

Amber was super great and was able to answer all my questions in a very timely manner!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Stacy, Sarah, Holly, Yolanda and my entire team was phenomenal. This was my first home purchase and I’m very happy that it was with veterans United home loans.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

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5 out of 5 Stars

Absolutely, Jeremy Arnold is amazing to work with made my home buying process so easy and stress free on me. 10/10 would recommend him to anyone wanting to buy a house

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The whole process was so quick. I shouldn’t waited so long to apply.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

We worked with Veterans United for several months, starting back in spring 2025, originally planning a move in early 2026. Our timeline accelerated, and their team handled it exceptionally well.One of the biggest challenges was selling our Alaska home, which had a 2.5% VA loan through Veterans United. Their team guided us through the loan assumption process, allowing another veteran to assume the loan. This not only helped the buyer, but it allowed us to capture a premium on our home and move forward smoothly.The coordination was excellent — we closed on our Alaska home and then closed on our new home in Washington just two days later. That kind of timing doesn’t happen without a strong, experienced lender behind the scenes.Our loan officer, Katie Smith, was professional, responsive, and on top of every detail throughout the process. She made a complex transaction feel manageable and kept everything moving.If you’re a veteran navigating a sale, a VA loan assumption, or a cross-state move, Veterans United truly understands how to make the VA system work for you. Highly recommend.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Daniel B.

If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Very easy to work with and very responsive to my questions.

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars

Had a great experience with our home buying team, they kept us on track and helped us every step of the way! We knew the home buying experience could be daunting but they answered every question and provided us with everything we needed to accomplish our goal. It was a relief to know we had a team to help us every step of the process.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

VU made it really easy to for my to understand what I needed to do.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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Experience first-hand why 359,431 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Photo submission from Travis B.

The team was awesome! This was the first time I bought a house, and being active duty I wasn’t able to get away to see it. The team made it super helpful and provided me everything to enable a smooth and seemingly stress free move.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Rylee was superb! Communicated, explained, and was very kind and understanding.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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