If the team at Veterans United that I was fortunate enough to work with is the example, I would certainly recommend that fellow Veterans employ Veterans United for home loan purposes. Their online service is exceptional and easy to navigate. There’s tons of information and online education at your fingertips on their website. Their staff communicates frequently and keep you informed and ahead of the total process. They took my calls and questions and not once made me feel as though I was being a nuisance. They walked me through every step of the process of securing a home loan, which can be a daunting task for most, to include me. I would definitely look to Veterans United if I should decide to purchase in the future.
Was a pleasure working with them. I was a first time home buyer and they helped me every step of the way. And I got a great interest rate.
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My only suggestion would be to make better arrangements around holidays to help buyer’s and seller’s to accomplish tasks for the various time sensitive documents needed to complete the closing. Example: appraisal, inspections, docusign documents, etc... Overall, Veterans United provides a wonderful experience the only downfall was Christmas and the New Years Holidays getting in the way, do to vacations.
